Our Company, Manor & Maker, collects the following data:

• Personal identification information (Name, email address, phone number, mailing address)

You directly provide Manor & Maker with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Use or view our website via your browser’s cookies.

• Complete any of the forms on our website

Our Company may also receive your data indirectly from the following sources:

• Targeted advertisting services (such as Meta) 

Our Company collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like.

• Understand our demographics to provide (free) content of interest

Manor & Maker shares your data with our online hosting service (WIX) and product fulfillment partner (Printful),  and for payment processing. When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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Manor & Maker will not share your personal data with other chateaux participating in the Chateau Shop without your permission. 

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Manor & Maker will share aggregate sales & marketing information from Wix and Printful from the Chateau Shop initiative with participating chatelain(e)(s).

Manor & Maker securely stores your data at Wix, the webhosting service. Our Company will keep your personal information for 5 years from last contact. Once this time period has expired, we will delete your data through direct action on the hosting services (not automated as of 2024).

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partners, such as artists or workshop facilitators.

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If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes..

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using one of the methods described below.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties (such as Meta) for advertising purposes. 

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our Company keeps its Chateau Shop privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 December 2024.

If you have any questions about Our Company’s Chateau Shop privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@manorandmaker.com

Or write to us at: 150 rue du Château, 24160 Saint-Germain-des-Prés, France

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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Commission Nationale de l'Informatique et des Libertés

https://www.cnil.fr/